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Client Data Operations Analyst

Whippany, NJ

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Client Data Operations Analyst

Whippany, NJ

Apply for job

Date live: May. 04, 2024

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90388694

Contract: Permanent

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Client Data Operations Analyst 
Whippany, NJ

As a Barclays Client Data Operations Analyst, you will facilitate the operations data flow to resolve client entities and mitigate duplicity risk. This is an opportunity to use a wide range of products and utilities to ensure comprehensive, timely and accurate operational oversight for teams, senior leadership, service buyers, audit activity & regulators.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

•    Accounting for client data connectivity success inclusive of performance metrics, client and employee experience, and performance guarantees
•    Partnering closely with Technology, and other functions within the Operations organizations within Barclays to ensure client data is exchanged in modern formats 
•    Managing relationship and execution with strategic vendor partnerships that perform work activities in the space of API connections and data exchange
•    Developing and implementing appropriate business procedures for the Client Data organization 
•    Acting as a point of contact for client reference data attributes
•    Defining, prioritizing, and maintaining workflows and operational queues for Client Regulatory Classification (CRC) and Shared Data Service (SDS) related client reference data attributes 
•    Documenting product requirements, user stories, and acceptance criteria to provide a clear understanding for development teams
•    Participating in release planning, including prioritization of features, sprint planning, and coordination of cross-team dependencies

What we’re looking for:

•    Prior experience with customer-driven operations strategies and knowledge of client data implications within financial crime and KYC onboarding
•    Bachelor’s degree or higher in statistics, mathematics, computer science or a related field of study
•    Hands on experience with creating, maintaining and publishing exception reports
•    Proven track record applying industry knowledge and a data driven approach to improve client data Experience with customer-driven operations strategies

Skills that will help you in the role:

•    Exposure to tools/engines like Quantexa, D&B, Company House to gather entity information and ability to trouble shoot out of box scenarios would be an added advantage 
•    Exposure to tools like Alteryx, Python, SQL, VBA or data visualization tools 
•    Ability to own, present & explain complex scenarios/data sets & business insights to senior stakeholders
•    Ability to apply industry knowledge & data driven approach to improve client data

Where will you be working?

Our next-generation workplace in Whippany allows talented, passionate, down-to-earth colleagues to connect daily. With state-of-the-art work facilities and many added features like pool tables, cafés and a gym – it’s a place you can call home. Our office is minutes away from Morristown, known for its rich history and lively modern spirit. With bustling Manhattan easily accessible and a picturesque landscape here on the doorstep, Whippany really does offer the best of both worlds.

#LI-Hybrid

More about working at Barclays

Barclays offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in New York City, a world-class campus in Whippany, New Jersey hosting our Technology and Functional Teams, and sites in Nevada and Delaware supporting our contact center operations.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

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This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

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Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

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