Retail Banking Summer Intern Programme 2025 Liverpool

Liverpool, England

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Internships at Barclays

Our internships are the perfect introduction to the world of financial services. You’ll be immersed in your chosen business area, learning from our people and taking on real business challenges.

Wherever you join us, you’ll discover a platform to help you absorb the essential skills and knowledge you’ll need to progress on your journey at Barclays. You’ll receive genuine support and encouragement, with both senior and junior mentors to guide you; and you’ll have the opportunity to take part in networking and social events. We want you to feel part of our community from the very start.

Key information

Date live: 10/14/2024

Business Area: See job description

Area of Expertise: Early Careers

Contract: Intern

Reference Code: JR-0000017491

Job description

Summer Internship Programme Overview
Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 8-10 week journey. Join us during the summer of your penultimate year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career.

Why the retail banking internship programme?
This is your opportunity to join the team that designs and drives brilliant customer experience across Barclays. It’s where we delve for deep understanding of our customers’ needs and ambitions. It’s where we dream up just the right products to help them along the way. It’s where we craft truly connected customer journeys, ensuring great interactions at every single touchpoint. And it’s where we keep our eyes on the future, shaping what the best customer experiences will look like for years to come.

At Barclays, you’ll be surrounded by people who will help you achieve your ambitions. Our collaborative, supportive environment gives you the chance to build solid relationships with senior leaders and peers alike. During the programme, you’ll also:

• Participate in formal and informal training
• Connect with junior and senior mentors
• Attend dedicated networking sessions and other programme events
• Receive detailed performance feedback
• Give back to the community through volunteer events.

And if you really impress us, this could be the beginning of an incredible career. We invite top-performing, eligible summer analysts to join us as full-time Retail Banking analysts after graduation.

Retail Banking at Barclays
Join the team that designs and drives brilliant customer experience across Barclays. It’s where we delve for deep understanding of our customers’ needs and ambitions. It’s where we dream up just the right products to help them along the way. It’s where we craft truly connected customer journeys, ensuring great interactions at every single touchpoint. And it’s where we keep our eyes on the future, shaping what the best customer experiences will look like for years to come.

What we're looking for?
To be considered for this programme, you must be in your penultimate or final year of university.

Ideally, you would also have enthusiasm, drive and an aptitude for identifying opportunities and solving problems for clients, and be an ambitious problem-solver

Working in Liverpool
Whilst our fantastic office facilities in Liverpool will make you want to come to the office to work every day, we are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Purpose of the role
To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities

Accountabilities
· Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking.
· Collaboration with cross-functional teams to support business initiatives.
· Participation in training and development programs to enhance skills and knowledge.
· Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking.
· Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints.
· Management of the development and implementation of financial models and strategies that support in decision making for retail banking.
· Training and mentoring of junior colleagues.

Analyst Expectations
· Will have an impact on the work of related teams within the area.
· Partner with other functions and business areas.
· Takes responsibility for end results of a team’s operational processing and activities.
· Escalate breaches of policies / procedure appropriately.
· Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
· Advise and influence decision making within own area of expertise.
· Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
· Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
· Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
· Make evaluative judgements based on the analysis of factual information, paying attention to detail.
· Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
· Guide and persuade team members and communicate complex / sensitive information.
· Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

What you get in return

However high you rise at Barclays, we believe all our employees should receive a competitive package of core benefits flexible to you and your family’s needs. At Barclays, you’ll support our customers and clients, and we’ll support you with rewards that will genuinely make a difference. See some of the benefits* you could receive when joining us full-time.

Paid holiday and vacation

Competitive pay

Private medical care

Disability assurance

Flexible working

Life assurance

Voluntary benefits

Retirement planning

*This is an example of benefits offered to full-time employees. Specific benefits may vary based on the type of role, programme and location.

Where will you be located?

Explore location

Why Barclays?

There’s no other business quite like Barclays. There are no other careers quite like ours. We’re here to champion your development, and we truly want you to enjoy your career journey. We’ll give you all the support and encouragement you need to make the most of this experience. And you’ll have the chance to make a genuine contribution to our inclusive culture and support our purpose as we serve our customers, clients, communities and colleagues.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

You get exposed to really supportive and intelligent people that push you to be your best self.

- Alexi

It's great to be surrounded by so much technical talent, but also people through a variety of functions. And I feel like I thrive because there's so much opportunity to network.

- Imogen

There's really a lot of impactful work you can do day to day. You get to work with really senior engineers on a daily basis and you learn a lot from working with them.

– Yuming

I can reach out to anybody and know that I will be able to find mentorship, support and just a community at Barclays as well.

- Becky

More about working at Barclays

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know as part of your application.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.