Director, Head of Strategic Operations, US Regulatory Affairs and Public Policy

Washington, United States; New York, United States

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Date live: Sep. 24, 2024

Business Area: Public Policy and Corp Responsibility

Area of Expertise: Corporate Affairs

Reference Code: JR-0000011347

Contract: Permanent

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Overall purpose of role

The Director, Head of Strategic Operations, will serve as a Leadership Team member in Americas Regulatory Affairs and Public Policy, with a primary purpose of: 1) supporting team integration (across supervisory affairs, regulatory policy, and government relations); 2) facilitating strategic execution of objectives across team; and 3) covering a portfolio of appropriate scale in regulatory relations, policy, and/or government relations, based on skill set and experience.
Individual will have management oversight related to: strategic execution and day-to-day coordination of priority activities involving internal and external stakeholders; development and implementation of organizational design and value-added services; and assignment of key roles/portfolios (as well as talent development) to ensure effective and efficient approaches are utilized in a holistic manner.

Key Accountabilities

Lead Americas team strategy discussion throughout the year, with particular focus on vision/purpose, team structure and positioning, and execution, including leading “Business as Usual” (BAU) Leadership Team (LT) meetings, broader team meetings, and offsite discussions of LT and full team.
Facilitate strategic integration of efforts related to supervisory affairs, regulatory policy, and government relations, with focus on holistic, coordinated, and strategic execution on objectives.
Cover a portfolio of appropriate scale in regulatory relations, policy, and/or government relations. Ideal candidate has experience and expertise in several areas, along with an ability to connect dots and optimize the stakeholder value proposition, as well as a track record working in a collaborative and team-oriented manner.
Oversee coordination with stakeholders, including PP&CR and SPG team members (at Group-level and within regions), ensuring: 1) a comprehensive understanding of team operations/efforts, with ongoing review of communications, content, procedures, and integration across team functions, working groups, etc.; and 2) alignment of synergies within the team and alignment between Americas team objectives and Barclays Strategic Objectives, as well as PPCR and SPG objectives.
Design and implement enhancements for strengthening control, efficiency, and simplification of BAU activities.
Assist with the preparation and delivery of internal reporting, management information (MI), and presentations to senior management/Board. This includes creation of content and/or management of colleagues needed for successful delivery of value-added materials.
Coordinate across team, PP&CR, and SPG teams on matters of budget/resources and strategic initiatives to ensure effective deployment and accountability (including related to trade groups, consultants, et al.).
Identify/deploy best practices within the team and develop standards to drive team/global consistency. Align with Risk, Governance and Control teams to evidence Americas team adherence with Enterprise Risk Management Framework.
Ownership of CRM-driven engagement system (, including overseeing governance, access, and user experience.
Provide support for the annual refresh exercise related to the Contact with Regulators (CWR) Policy and Standard as well as supporting Controls.

Minimum Salary: $220,000
Maximum Salary: $270,000
“The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.”

Purpose of the role

To provide strategic advice and guidance on all aspects of regulatory engagement, while managing and coordinating the bank’s interactions with regulators, ensuring open and constructive regulatory relationships.

Accountabilities

Central co-ordination point for all regulatory requests/ reviews/ examinations/ responses/ notifications and collaboration with relevant Accountable Executives to ensure timely and high quality delivery.
Advising /briefing internal stakeholders for regulatory engagement, recording of all regulatory engagement and forwarding actions arising to relevant internal stakeholders.
Provision of insightful and timely MI on regulatory engagement and priorities to internal stakeholders.
Identification of emerging themes and issues and escalation to the appropriate stakeholders for resolution.
Role model of Firm ambitions of Consistently Excellent are evidenced in all regulatory engagement.
Information sharing across regions to ensure that the Firm is optimising global regulatory profile.
Monitoring and evaluation of regulatory relationships, ensuring timely advice, escalation and execution where remedial action is required.

Director Expectations

Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
Escalates breaches of policies / procedure appropriately.
Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
Negotiate with and influence stakeholders at a senior level both internally and externally.
Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

More about working at Barclays

From New York to Nevada, our Barclays US offices are places where we’ve brought work and wellbeing together to create environments where our people can be at their very best. These are warm, welcoming and diverse communities where everyone’s contribution is recognised and celebrated.

Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

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